Frequently Asked Questions (FAQ)

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What Should I Expect During My First Visit?
What do I need to bring with me?
How should I dress?
How long will each treatment last?
How many visits will I need?
Why is physical therapy a good choice?
What do physical therapists do?
Why are people referred to physical therapy?
Who pays for the treatment?
Who will see me?
Are there physical therapy specialists?
Is physical therapy painful?
What types of treatments will I receive?
Will I get a massage at physical therapy?
What happens if my problem or pain returns?
Can I go to any physical therapy clinic?
Can I go directly to my physical therapist?
Can my therapist provide me with a diagnosis?
How does the billing process work?
What will I have to do after physical therapy?
Is my therapist licensed?
How do I choose a physical therapy clinic?
NO SURPRISE ACT NOTICE
What is your privacy policy?
Your clinic is far away from where I live. Is it worth coming all that way for treatment?
Do you treat MVA (car accident) and WSIB (workplace injury) cases?
Do you use physiotherapy assistants in your treatment?
I have another question.
Do you Offer Direct Billing?